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Help Center
How the marketplace works
Answers to the questions people ask most: listing an item, buying, verification, payouts and orders.
Safety
Safety and disputes
How buyer protection, refunds and disputes are handled, and who handles them.
Returns
Returns and refunds
The return window, who pays return shipping, and how a refund reaches you.
Privacy
Privacy and your data
What we collect, who processes it, and what we store locally.
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Payments, refunds and account access
Checkout, payment processing, refunds and account credentials are provided by Whop. A payment or login problem is raised with Whop using the order or account email you signed up with — TUQO Market has no access to those systems and cannot make changes to them.